Policies + FAQs

Modern hair salon with row of white sinks and beige chairs on wooden floor.

Cancellation Policy

Your time is valuable, and so is ours. We kindly ask for at least 24 hours’ notice for any cancellations or appointment changes. Late cancellations or missed appointments may result in a fee, as this allows us to accommodate other clients and maintain the quality of our services.

Privacy Policy

Your privacy is important to us. Any personal information shared with Chromatique Salon, including contact details and appointment history, is kept confidential and used solely for salon-related communication. We never share or sell client information.

FAQs

Do I need a consultation before my first appointment?

Yes, we recommend a new client consultation to understand your hair type and styling goals for the best results.

What professional products do you use?

We use a selection of high-quality, salon-exclusive products to maintain the health and integrity of your hair.

What happens if I need to cancel my appointment?

We require 24 hours’ notice for cancellations. Late cancellations or no-shows may be subject to a fee.